Employment

TITLE: Assistant Manager

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

The Assistant Manager’s purpose is to assistant the Location Manager to operate and manage a car wash in the most efficient and effective manor to be productive and profitable. There is a need to develop and maintain a staff of assistant managers and production employees to focus on continuous improvement of customer service, quality of vehicle cleanliness and safety.

 

Key Activities:

 

1. Work key areas where customer exits and receives their vehicle.

a. Coach production employees on their job skills.

b. Fill in staffing gaps at a moments notice.

c. Handle customer complaints when Manager not available.

d. Monitor employee productivity and make staffing adjustments.

e. Monitor service personnel for accuracy and thoroughness.

f. Hand out applications and arrange for personal interviews.

 

2. Cover for Location Manager on their day off.

a. Handle ALL facets of the operation.

b. Employee scheduling.

c. Monitor product inventory.

d. Mechanical upkeep and systems monitoring.

e. Handle customer complaints and car damage allegations.

f. Relieve the cashier, service advisor and other assistant managers.

g. Hiring and firing of employees.

h. Facility maintenance and cleanliness.

 

Increase Bottom Line Revenue:

 

1. Motivating the sales advisors.

a. Addressing customer concerns when presented to the service advisors by customers.

b. Monitoring daily sales averages.

c. Procedural training.

 

2. Scheduling and monitoring the detail portion of the business

a. Interact with the service advisors to obtain consistent detail volume.

b. Coach the detail personnel.

c. Monitor daily inventory of detail supplies.

 

3. Conduct training meetings

a. Expand skill levels of all employees.

b. Role-play, problem solve & coach people.

 

4. Personnel / Human resources.

a. Interview and select staff for maximum flexibility.

b. Schedule employees based on projected volume.

c. Prepare newly hired employee’s federal mandated paperwork.

 

5. Monitor the wash process.

a. Monitor detergent use and effectiveness on an hourly basis.

b. Make adjustments and changes to detergent effectiveness based on conditions.

c. Fill and maintain inventory of cleaning components.

d. Control utility costs wherever possible.

e. Conduct hazardous materials training.

f. Conduct tool box meetings concerning employee and customer safety.

 

Developing Skills:

 

1. Supervising production help

a. Consistently correcting the quality of service by production help.

b. Correcting employee's actions.

c. Appeasing the customer.

d. Monitor labor costs and adjust crew size to compensate changing volumes.

 

2. Working and maintaining car wash equipment

a. Constantly maintaining/ repairing to eliminate downtime and increase car quality.

b. Critiquing the facilities equipment for cleanliness and customer appeal.

c. Installing and modifying equipment after hours.

d. Interacting with the maintenance staff for parts inventory and technical assistance.

 

3. Office work

a. Complete the employee hour's summary on a daily basis.

b. Provide raise/incentive information to bookkeeping.

c. Document infractions.

d. Coordinate with customers/ insurance company on car damage situations.

e. Negotiate with vendors for discounts.

f. Complete and verify the appropriate hiring documentation for new employees.

g. Comply with all state and federal labor laws.

 

4. Facility Upkeep and Repair

a. Constant housekeeping due to the high traffic and harsh environment.

b. Identifying and delegating areas in need of janitorial attention.

c. Providing a clean environment to impress the customers and provide a "clean code of conduct".

 

Apply Now

 

 

 

TITLE: Senior Detail (3 years of experience minimum)

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

You must have a minimum of 3 years of experience in car detailing in a carwash express detail center.

A car detailer is the person who in charge of working in the process of enhancing the entire look of the car. He or she is also involved in all the activities of improving the appearance of the car.

This person must have some prior experience with the many pieces of detail equipment i.e.: DA, High Speed Buffer, Shampooer, and Orbital.

You must be able to communicate with the customer and understand their wants and needs.

Understanding of the myriad of chemicals needed to produce a great product.

The ability to recognize possible upsells and communicate these needs to the customer.

The car detailers are also in charge of using and maintaining all the equipment given to them by the manager of the car detailer workshop.

They must always keep their area clean and organized.

 

Apply Now

 

 

 

TITLE: Cashier Position

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

Customer Service

Cashier's must demonstrate a friendly, professional attitude while interacting with customers in a face-to-face environment at the drive through entrance of the car wash.

Basic Mathematical Skills

Cashier's are responsible for handling a large amount of cash each day. They process various cash-related transactions using a point-of-sale system.

Basic Housekeeping

Responsible for keeping their work areas neat and clean. They may use various cleaning chemicals throughout the day.

Accurate, Careful Workers

Cashiers handle various kinds of merchandise throughout the day. They must do their jobs carefully and should be able to enter information accurately into their point-of-sale system.

Basic Technical Skills

As technology progresses, cashiers should have the basic technical skills needed to operate a computerized check-out or point-of-sale system.

Skills / Requirements

Minimum one year background in retail operations, items stocked, checking experience and guest relation skills.

Strong organizational skills, attention to detail and punctuality.

Ability to accept supervisory coaching related to performance, work habits and attitude. Must be self motivated.

Ability to work in efficient and controlled manner.

Strong interpersonal skills for developing positive and efficient working relationships with partners, guests, and team members.

Responsible for sufficient back up training.

Ability to function as a team member and get along with others.

 

Apply Now

 

 

 

TITLE: Detail

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

A car detailer is the person who in charge of working in the process of enhancing the entire look of the car. He or she is also involved in all the activities of improving the appearance of the car.

This person must have some prior experience with the many pieces of detail equipment i.e.: DA, High Speed Buffer, Shampooer, and Orbital.

You must be able to communicate with the customer and understand their wants and needs.

Understanding of the myriad of chemicals needed to produce a great product.

The ability to recognize possible upsells and communicate these needs to the customer.

The car detailers are also in charge of using and maintaining all the equipment given to them by the manager of the car detailer workshop.

They must always keep their area clean and organized.

 

Apply Now

 

 

 

TITLE: Drive On/Prep

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

The prep person is a key position in the wash.

The prep person sets the pace for the customer’s wait time – you must work at a fast pace – we don’t want customers waiting too long for a wash.

The prep person helps to achieve the ultimate wash experience for our customers.

The prep person must use the certain chemicals on the car before it goes through the tunnel.

Through training, you will learn how to work at a fast pace and keep your quality standards up.

You will learn about the chemicals you will be using to perform your job properly

The prep person must guide the customers onto the conveyor/track and load the vehicle for washing

Prep person must make sure all windows are up and sunroofs are closed

 

Apply Now

 

 

 

TITLE: Exit Detail/Front

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

You must be able to communicate with the customer and understand their wants and needs. If you can’t please a customer, you MUST contact your manager immediately.

 

You will be responsible for the customer’s happiness – the final product.

When you are a scheduled employee for the front, you will be doing windows, shining tires, and drying the cars off. The prep person helps to achieve the ultimate wash experience for our customers.

Customer Service is also a very important part of this position.

Job’s include: doing windows, shining tires, drying the cars off, and express wax.

The ability to recognize possible upsells and communicate these needs to the customer.

You may also be responsible for other jobs throughout the wash, such as, but not limited to taking out the garbage, cleaning the windows, cleaning the tunnel, keeping the restrooms cleaned through the day, and over all cleaning of the facility.

You will learn about the chemicals you will be using to perform your job properly

 

Apply Now

 

 

 

TITLE: Car Wash Sales Associate

LOCATION: Port Saint Lucie, Florida

JOB INFORMATION:

You must be able to communicate with the customer and understand their wants and needs. If you can’t please a customer, you MUST contact your manager immediately.

 

Greet customers and ascertain what each customer wants or needs.

Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Compute sales prices, total purchases and receive and process cash or credit payment.

Maintain records related to sales.

Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.

Recommend, select, and help locate or obtain carwash package based on customer needs and desires.

Answer questions regarding the type of wash.

Describe washes and explain the differences to customers.

Prepare sales wash club agreement.

Meet sales quota objectives.

 

Apply Now

 

 

Contact Treasure Coast Car Wash CLICK HERE

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10940 South US Highway 1

Port Saint Lucie, FL. 34952

Mon-Sun  9:00 am - 6:00 pm

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